Compared to many continental Countries, we Brits, while having many skills, do not appear to be adept at learning new languages, but, since technology took such a strong hold on us, we are all forced to learn a new language, the language of technology, or, live in a World where everything is incomprehensible.

Sadly, many older people live in this incomprehensible World, and even more sadly many Companies and Businesses do not cater to the needs of those who have difficulty with technology, and as we are all living longer, it is about time that business gave us a little consideration..

We are told to conduct business “On line”, but what about those who do not have a computer?

Is there anything more infuriating than making a phone call only to be met with a bewildering array of options and then being told  that there is a long queue in front of you and it would be better if you conducted your business on line?

I recently made a phone call to my local Council. As usual there was a very long wait interrupted by a very irritating voice assuring me that my call was important and would be answered shortly. When I got through to a human voice, after a wait of twenty minutes, I was told that the person I wanted to speak to was away from their desk.

is it any wonder that we all give up and become complacent? It is simply too difficult to get anything done, unless you possess superhuman tenacity.

I am quite sure that business could be conducted much more efficiently and promptly if we could get to talk to each other, either on the phone or in person, and what really infuriates me is that the telecommunications industry is booming, but it appears that the last thing we can do is talk to each other on the telephone.

When you cannot text, send emails, browse the net, you really are at a loss, and the last thing we appear to be doing with so called smart phones is make a phone call.

I have a horrible vison of a World where we never leave the house or speak to anyone, we simply sit  with a smart phone and all business and socialising is conducted on a piece of electronic equipment.

Learn the new language of technology, or you could end up being terribly lonely.